ngt88 Privacy Policy

1 Scope of Information Collection

ngt88 collects certain personal information for the purpose of providing its services. The following types of information may be collected:

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Email address, mobile number, and current address.
• Account Information: Username, password (in encrypted form), and security question answers.
• Financial Information: Payment method details such as bKash, Nagad, Rocket, or Upay account information (used solely for processing transactions).
• Technical Information: IP address, browser type, device information, operating system, and session logs.
• Behavioral Information: Activity on the platform, gaming history, preferences, and usage patterns.

2 Methods of Information Collection

ngt88 collects information through the following methods:

• Directly Provided Information: What you provide yourself during registration, login, deposits, or when contacting support.
• Automated Collection: Information related to your browsing experience collected via cookies, web beacons, and log files.
• Via Third Parties: Information received from payment processors or identity verification services.

3 Purposes of Using Information

Collected information is used for the following legitimate purposes:

• To create, manage, and verify accounts.
• To process financial transactions such as deposits and withdrawals.
• To provide customer service and 24/7 live chat support.
• To prevent fraud, money laundering, and unauthorized access.
• For platform security and technical improvements.
• To monitor and enforce responsible gaming policies.
• To provide personalized experiences and relevant offers (with consent only).
• To fulfill legal obligations and meet regulatory requirements.

4 Cookies Policy

ngt88 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve the functionality of the site.

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Used to collect usage statistics and improve the platform.

You can control or disable cookies through your browser settings, though this may affect some functionality of the site.

5 Information Storage and Security

ngt88 takes the highest technical measures to protect your personal information. Our security framework includes:

• SSL (Secure Socket Layer) encryption — all data transfers are carried out through encrypted channels.
• Passwords and sensitive data are stored using strong hashing algorithms.
• Restricted access — only authorized personnel can access personal information.
• Regular security audits and system monitoring.
• Firewalls, intrusion detection, and anti-fraud systems are active.

Your information will be retained only for as long as necessary, and may be kept for a defined period based on legal requirements or regulatory guidance.

6 Sharing Information with Third Parties

ngt88 does not sell your personal information. However, information may be shared with the following third parties in specific circumstances:

• Payment Processors: Payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity Verification Services: Specialized organizations to fulfill KYC (Know Your Customer) requirements.
• Technology Partners: Service providers that assist in operating and maintaining the platform.
• Legal Authorities: Competent authorities when required by court order or legal obligation.

All third parties are contractually bound to maintain privacy standards consistent with this Policy.

7 International Data Transfers

As ngt88 operates on a global infrastructure, your information may be stored or processed on servers outside Bangladesh. Appropriate safeguards are ensured for any international data transfer, including data protection agreements and adherence to international standards.

8 User Rights

As a user of ngt88, you have the following rights:

• Access: The right to know what information is held about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to object to the processing of your information in certain cases.
• Data Portability: The right to receive collected information in a structured format.
• Withdrawal of Consent: The right to withdraw consent at any time (though prior processing will remain lawful).

To exercise these rights, please contact us at [email protected]. We are committed to responding to your request as promptly as possible.

9 Protection of Minors' Information

ngt88 strictly provides services only to those aged 21 and above. We do not intentionally collect personal information from minors. If we become aware that a minor's information has been collected, steps will be taken to delete it immediately and the associated account will be closed.

10 Marketing Communications and Consent

With your consent, ngt88 may send you promotional offers, bonus information, and platform updates. You may opt out of such communications at any time — either through your account settings or by sending a request to [email protected]. Opting out will not affect important service-related messages (such as security alerts or transaction confirmations).

11 Policy Changes and Updates

ngt88 reserves the right to modify or update this Privacy Policy as needed. For significant changes, we will send a notification to your registered email and/or display a clear notice on the platform. Continued use of the platform after the date of any change will be considered your acceptance of the updated Policy.

For any questions about this Policy, you may contact us via our 24/7 live chat support or by email.

12 Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable law. In the event of any dispute, both parties will first attempt to reach an amicable resolution. ngt88 maintains full transparency, gives the highest priority to user privacy, and ensures the proper enforcement of this Policy.